This policy applies to information collected through quicktvsetup.online and related service communications. The website’s forms prepare an email in your device’s email application; the website does not itself store the form submission.
1. Scope
This Privacy Policy describes how Quick TV Setup ("Quick TV Setup," "we," "us," or "our") collects, uses, discloses, and protects information when you visit our website, call or email us, request an appointment, or receive services. It does not govern third-party websites, applications, or services that may have their own policies.
2. Information we collect
Depending on how you interact with us, we may collect:
- Contact information, such as your name, phone number, email address, service address, and ZIP code.
- Project details, such as display size, wall type, equipment, requested services, preferred timing, photos, access instructions, and communications with dispatch.
- Transaction information, such as estimates, authorized services, invoices, payment status, warranty requests, and service history. Payment-card information may be processed by a payment provider rather than stored by us.
- Basic website and device information that a hosting provider or security service may process, such as IP address, browser type, device type, referring page, request time, and error or security logs.
- Information you voluntarily provide in reviews, surveys, support communications, or other correspondence.
3. How we use information
We may use information to respond to inquiries; check coverage and availability; prepare estimates; schedule, deliver, document, and support services; communicate about appointments; process transactions; address warranty or safety concerns; maintain business records; improve the website and service experience; prevent fraud or misuse; comply with law; and establish, exercise, or defend legal claims.
4. When information may be shared
We do not sell personal information for money. We may share information with technicians, dispatch personnel, payment processors, communications providers, website hosting or security providers, professional advisers, insurers, and other vendors that help operate the business. We may also disclose information when required by law, to protect safety or rights, in connection with a business transaction, or when you direct or consent to the disclosure.
Vendors are expected to process information only for the services they provide and subject to appropriate obligations. Third-party services may independently collect information under their own terms and policies.
5. Your choices and privacy requests
You may choose not to provide information, but we may be unable to quote, schedule, or complete a requested service. You can opt out of non-essential marketing communications using the instructions in a message or by contacting us. Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or information about certain disclosures. We may need to verify your identity and may retain information where permitted or required by law.
This website does not currently offer user accounts or targeted-advertising controls. Browser settings can be used to limit cookies or similar storage used by third-party resources, though doing so may affect site functionality.
6. Retention and security
We retain information only as reasonably necessary for the purposes described above, including service delivery, warranties, accounting, dispute resolution, legal compliance, and security. Retention periods vary by record type and legal requirement.
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Do not send sensitive information that is unnecessary for your service request.
7. Children’s privacy
Our website and services are intended for adults arranging property services and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided information to us, contact us so we can review and delete it where appropriate.
8. Changes to this policy
We may update this policy as our practices, services, or legal obligations change. The revised policy will be posted on this page with an updated effective date. Material changes may be communicated through additional reasonable means when required.
9. Contact us
For a privacy question or request, email dispatch@quicktvsetup.online or call +18556575392. Please write “Privacy Request” in the email subject line and describe the request clearly.